Notice: MasterCard debit cards will stop working at 11:59 PM on April 22nd as part of our transition to our new platform. Get more info here.

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Choose a category below, or search our FAQs by keyword.

Claims & Reimbursement

Helpful FAQs regarding claims submission and reimbursements


Eligible Items

Helpful FAQs regarding the eligibility of specific medical items and services


Flex Card

Helpful FAQs on using the Flex Card to pay for medical expenses


ProBenefits Web Portal

Helpful FAQs regarding using the web portal


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