Notice: Our offices will be closed Thursday, November 23 and Friday, November 24 in celebration of the Thanksgiving holiday. We will resume normal business hours on Monday, November 27. If you have questions about your account during this time, please use our online contact form and we will respond as quickly as possible. Thank you for your patience.

 call us today 888.722.8382

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How do I log in to my ProBenefits.com account?

Click the blue 'My Account' button in the upper right corner of the screen.

If you have never logged in before, your username will be your social security number with no dashes or spaces, and your password will be your birthdate in format MMDDYYYY with no dashes or spaces. You will be asked to provide a new username and password as soon as you log in.

If you have logged in before but have forgotten your username or password, you can click the 'Forgot Password?' link beside the Login button. This will take you through several security steps preventing unauthorized access to your account, beginning with a form requesting your social security number and birthdate. An email will then be sent to the email address we have on file for you. Be sure to check your spam or junk mail box if you do not quickly receive the email. When you receive the email, click the included link. From there, you will be asked to enter your social security number and birthdate again, and then you will be able to create a new username and password.