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ProBenefits Web Portal

Helpful FAQs regarding using the online.probenefits.com web portal

If you receive notice by email or letter that your claim was not approved, you can log into your ProBenefits account online and take a look at an image of…
After logging in to your ProBenefits account, you can view your contact and reimbursement information by going to the Personal Info dropdown menu and choosing View. If you would like…
You can see your account balances and information about your claims by logging into your ProBenefits account. You can even see PDF images of claims you've submitted, with any problems…
Click the blue 'My Account' button in the upper right corner of the screen. If you have never logged in before, your username will be your social security number with…
It typically takes a few days for a transaction to make its way from the provider through MasterCard and into our systems. Once the transaction is in our system, you…

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