Notice: Our offices will be closed Thursday, November 23 and Friday, November 24 in celebration of the Thanksgiving holiday. We will resume normal business hours on Monday, November 27. If you have questions about your account during this time, please use our online contact form and we will respond as quickly as possible. Thank you for your patience.

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Monthly Fee Invoice

The monthly fee invoice is self-accounting.  A "Change Report" is included with your invoice where you can add, change, or remove an employee from the billing. To remove a terminated employee, subtract the billed amount from your remittance.  To add an employee, include the appropriate fee (Non-Participant or FSA Participant Fee) with your payment. 

The invoice provides an itemized listing of each employee, expected monthly FSA deductions, if any, along with the corresponding monthly fee (FSA Participant Fee or Non-Participant Fee.)  It does not pro-rate partial months.  The full fee is charged the month an employee becomes effective.  Conversely, there is no fee due for the month an employee terminates or is no longer eligible.

Monthly invoices are sent via email around the 20th of each month for the current month.  Fees are due by the 10th of the following month.  A 2% late charge applies to balances not paid by the next billing cycle.

ProBenefits does offer ACH draft as a convenient option for payment of fees. The fees are drafted on the 5th of the month from an account you specify. To utilize this option, please complete and remit a Bank Draft Authorization Form.

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