Q&A: Participants
Topic Index
Question and Answers
Eligible Expenses
- Are contact lens supplies reimbursable under the Health FSA?
- Are expenses for capital expenditures eligible under the Health FSA?
- Are expenses for cosmetic surgery eligible under the Health FSA?
- Are expenses for food provided by my daycare eligible under the Dependent Care FSA?
- Are expenses for kindergarten or grade school eligible under the Dependent Care FSA?
- Are expenses for massage therapy eligible under the Health FSA?
- Are expenses for special camps for disabled individuals eligible under the Health FSA?
- Are expenses for special schools for disabled individuals eligible under the Health FSA?
- Are expenses for teeth whitening eligible under the Health FSA?
- Are expenses for varicose vein treatment eligible under the Health FSA?
- Are health club dues, spas, or yoga sessions eligible under the Health FSA?
- Are insurance premiums reimbursable under the Health FSA?
- Are lodging expenses eligible under the Health FSA?
- Are overnight camps eligible under the Dependent Care FSA?
- Are preferred physician programs or MD/VIP programs eligible under the Health FSA?
- Are registration fees eligible under the Dependent Care FSA?
- Are smoking cessation programs or related products eligible under the Health FSA?
- Are special mattresses eligible under the Health FSA?
- Are vitamins and supplements eligible under the Health FSA?
- Are weight loss programs or related products eligible under the Health FSA?
- Can a non-custodial parent submit FSA expenses for a child?
- Can credit card slips or canceled checks be used as documentation for an FSA claim?
- How are prenatal expenses handled under the Health FSA?
Filing A Claim
- Is reimbursement of an FSA expense based on the date of service or date of payment?
- What are the most common claims problems?
- What happens when a claim is denied?
- What makes an FSA claim valid?
Flex Card
- Do I have to use the Flex Card to access my Health FSA?
- Do I need to include a Reimbursement Claim Form when submitting documentation for a Flex Card transaction?
- I filed a Reimbursement Claim Form while my Flex Card was in Money Due Status, and I did not receive full reimbursement. What happened?
- I have a Dependent Care FSA, and I tried to use my Flex Card to pay for my child's day care. Why did it not work?
- I swiped my Flex Card for an ineligible expense. What do I need to do to resolve the transaction and get that money back into my account?
- I used my Flex Card; where is my reimbursement?
- If my provider charges a fee when I use my Flex Card to pay for an expense, is that fee reimbursable under the Health FSA?
- What are the benefits of using the Flex Card?
- What do I do if a provider charged too much on my Flex Card?
- Why do I need to save documentation for Flex Card transactions?
- Why do I need to submit documentation if my Flex Card was swiped at a medical care provider?
- Why does ProBenefits Online not show a recent Flex Card swipe deducted from my Available Credit?
- Why is there a deadline for me to submit documentation for a Flex Card transaction?
- Why was my Dependent Care claim used to offset a Money Due Flex Card transaction from the Health FSA?
- Why was my Flex Card denied?
My Election
- Do salary contributions to a flex plan reduce my compensation for purposes of calculating my maximum retirement plan contribution under Section 415?
- My Health FSA has excess funds remaining at year end. How can I avoid forfeiting this money under the "Use-or-Lose" rule?
Reimbursement
Using My ProBenefits.com Account
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Some portions of an answer may reflect the specific administrative practices of our firm, and may not be universally applicable to all flexible benefit plans.
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