Q&A: Participants
Topic Index
Question and Answers
Eligible Expenses
- Are "stop smoking" programs and related prescriptions eligible for flex?
- Are "Y" dues, health clubs, spas, or yoga sessions an eligible expense?
- Are contact lens supplies reimbursable by the Med FSA?
- Are expenses for a prosthetic eye (glass eye) reimbursable from a medical flexible spending account?
- Are expenses for capital expenditures (heating, air conditioning, central vacuum systems) reimbursable from a medical flexible spending account?
- Are insurance premiums reimbursable under my Medical FSA?
- Are lodging expenses reimbursable under my Medical FSA?
- Are non-prescription drugs eligible for MedFSA reimbursement?
- Are overnight camps eligible for reimbursement under my Dependent Care FSA?
- Are registration fees eligible for reimbursement under my Dependent Care FSA?
- Are special mattresses reimbursable under my Medical FSA?
- Are vitamins and supplements reimbursable under my Medical FSA?
- Are weight loss programs reimbursable under my Medical FSA?
- Can a non-custodial parent submit FSA claims for a child?
- Can cancelled checks or VISA slips be used with a claim for FSA reimbursement?
- Can the "Student Health Fees" portion of school tuition be reimbursed by the Medical FSA?
- Can the Medical/Dental/Vision Care FSA reimburse expenses for Preferred Physician programs or MD/VIP programs?
- Can the Medical/Dental/Vision Care FSA reimburse expenses incurred for a special camp for a mentally impaired or physically disabled person?
- Can the Medical/Dental/Vision Care FSA reimburse expenses incurred for special schools and/or teaching for a learning-disabled child?
- Can the Medical/Dental/Vision Care FSA reimburse the cost of a wig?
- How are orthodontia payment plans handled under a flex plan?
- How are prenatal expenses handled under a flex plan?
- If my provider charges a fee when I use my Flex Card to pay for an expense, is that fee reimbursable under my Medical FSA?
- Is cosmetic surgery reimbursable under my Medical FSA?
- Is food provided by my daycare eligible for reimbursement under my Dependent Care FSA?
- Is kindergarten an eligible child care expense?
- Is massage therapy reimbursable under my Medical FSA?
- Is teeth whitening reimbursable under my Medical FSA?
- Is varicose vein treatment reimbursable under my Medical FSA?
Filing A Claim
- Can cancelled checks or VISA slips be used with a claim for FSA reimbursement?
- Is reimbursement of an FSA expense based on the date incurred or date paid?
- What are the "Top 4 Claims Problems"?
- What happens when a claim is denied?
- What makes an FSA claim valid?
Flex Card
- Do I have to use the Flex Card to access my Flexible Spending Account?
- Do I need to send a Reimbursement Claim Form with my Flex Card documentation?
- I filed a Reimbursement Claim Form while I had a Flex Card transaction in Money Due Status, and I didn't get all of my reimbursement. What happened?
- I have a Dependent Care account, and I tried to use my Flex Card to pay my child's day care, but it didn't work. Why not?
- I swiped my card for something ineligible. What do I need to do to resolve the transaction and get that money back into my account?
- I swiped my Flex Card yesterday, and I'm logged in to my ProBenefits account online, but I don't see the swipe taken out of my Available Credit yet. Why not?
- I thought the Flex Card was paperless - why do I need to save my documentation?
- I tried to use my Flex Card and it didn't work. What happened?
- I used my Flex Card, now where's my reimbursement?
- My Flex Card was obviously swiped at a medical care provider - why am I being asked to submit documentation regarding this charge?
- My provider charged me too much on my Flex Card - what do I do?
- Part of my Dependent Care reimbursement was used to offset a Money Due Flex Card transaction that was for medical expenses. I thought Medical and Dependent Care were two separate buckets - how can this happen?
- What are the benefits of using the Flex Card?
- Why is there a deadline for me to submit documentation for a Flex Card transaction?
My Election
- Do salary contributions to a flex plan reduce my compensation for purposes of calculating my maximum retirement plan contribution under Section 415?
- My Medical FSA has excess funds remaining at year-end that I have not spent. How can I avoid forfeiting this money under the "Use it or Lose it" rule?
Reimbursement
Using My ProBenefits.com Account
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Some portions of an answer may reflect the specific administrative practices of our firm, and may not be universally applicable to all flexible benefit plans.
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