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ProBenefits.com Benefits Portal

About ProBenefits

ProBenefits, Inc. is a third-party administrator and plan service provider specializing in administration of Section 125 Flexible Benefit Plans (including Flexible Spending Accounts), Section 105 Health Reimbursement Arrangements, and COBRA for group plans.  We currently administer plans for approximately 1,300 employers in more than 10 states.  ProBenefits' mission is to be the industry leader in client service, compliance, and administrative efficiency.  To achieve that goal, ProBenefits relies on its core competencies, including technical expertise, technology, and accessibility.

As a fee-based administrator, ProBenefits assists employers by administering plans designed to:

  1. Create or increase tax savings for employees and employers;
  2. Add attractive new features to a benefits program; and
  3. Assist the employer with employee education and compliance.

ProBenefits devotes its business and expertise entirely to plan administration and support for employers.  ProBenefits has been in business since 1976 and has been involved in flex administration since 1990.  ProBenefits does not sell insurance products or administer group health claims or retirement plans.

Advantages of ProBenefits administration include:

  1. Prompt attention to phone and email inquiries;
  2. Assistance with IRS-mandated discrimination testing and other compliance issues;
  3. Claim review and payment (no claim-related work required of employer);
  4. On-site group meetings to assist with employee education;
  5. Single point of contact for plan administration;
  6. Benefit of our expertise in broader plan issues, including applicability of COBRA, ERISA, HIPAA, and FMLA to your company's benefit plans;
  7. Availability and expertise relating to creative plan designs; and
  8. Benefit of our trained and experienced claims, administration, and compliance personnel.

Additional ProBenefits Service Distinctives:

  • Flex Card reimbursement option
  • Emailed Claims Verifications and Reimbursement Confirmations
  • Weekly Direct Deposit ("In by Friday, Out by Wednesday")
  • Claims can be submitted by fax or email
  • Website (www.ProBenefits.com) and ProBenefits Online (Online.ProBenefits.com) advanced web access for participants, administrators, and brokers
  • Online Enrollment Option
  • Flex Plan News & Broker Update Quarterly Newsletters and other legal and technical updates
  • In-House Benefits Attorney to assist with plan compliance and technical support
  • Optional Compliance Services – Form 5500 Preparation Service, SPD Distribution Service, Independent Testing Service, Cafeteria Plan Compliance Review Service

ProBenefits is licensed and registered as a third-party administrator by the North Carolina Department of Insurance and is qualified and doing business in more than 10 additional states, including Virginia, South Carolina, Kentucky, Georgia, West Virginia, Tennessee, Florida, Maryland, and other tates.  For additional information, a client reference, or a quote for services, please contact us

Our Staff · Sales Team · Contact Us · Wes Morgan